MODERNIZING LEGACY APPLICATIONS

How difficult is it to navigate and interact with the data displayed by your legacy applications? Is it difficult to train staff, does it frustrate them, and how well do these applications help you serve your customers? While many green-screen legacy applications continue to perform well, others can be expensive to operate, the lack of required functionality can constrain business evolution, and the old-fashioned look does not project a modern image.

Modernization is simple. VisionMAX can make your data available on a Web browser front-end, providing a modern look to your internal staff and your external market. New functionality can be added (thereby improving productivity and cutting training time) without modifying the underlying application. If you enable your customers to help themselves (e.g. self-serve portals), you can save even more while you provide better service.

For example, VisionMAX has Web-enabled applications using IBM’s WebSphere Host Access Transformation System (HATS).  These include:

• Modernized call center for a nation-wide retailer
• Added point of sale (POS) systems to a camera store chain
• Created a self-serve portal for government registration of new businesses
• Created a Web interface for attendance and time-tracking system for all government court staff

The new screens were able to use features that we now take for granted, such as:

• Pull-down lists
• Hot links
• Tables
• Buttons
• Valid value lists
• Tabbed folders
• Graphs
• HTML elements such as logos, graphics, and backgrounds

VisionMAX does more than just the simple green-screen-to-Web-screen transformation; even greater benefits come from:

• Consolidating information into far fewer screens for easier use and greater efficiency
• Adding new functionality without disturbing long-stabilized investment in the legacy systems

• Avoid costly replacement of existing systems
• Increase staff productivity
• Cut training time
• Improve customer service
• Enhance company image