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Case Studies

Enterprise Problems. Practical Solutions.

A representative set of Visionmax case studies across telecom, government, retail, commerce, media, and enterprise operations.

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3 case studies
Case Study

PHARMA-PLUS: Nationwide Drugstore Chain E-Commerce

Katz Group

Our client is one of Canada 's leading integrated retail pharmacy networks, with over 1,500 corporate, franchise, and independent pharmacies across Canada with multiple brands. The client needed to move quickly to accommodate rapid change and new business requirements. Due to a recent merger, they needed to scale their infrastructure quickly and enhance their catalogue management capabilities.

  • Omnichannel Commerce Experiences
  • Enterprise Integration
  • Custom Enterprise Solutions
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Case Study

SEARS: Customer Service Modernization

Sears

The client is a multi-channel retailer with many independent systems. Customer Service staff need to access information stored in multiple areas to respond to customer queries. The purpose of the new system was to gather all customer interactions captured via the mainframe CRM systems and display the information in a few Web page screens.

  • Enterprise Integration
  • Custom Enterprise Solutions
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Case Study

HENRY'S: Web-based POS and CRM

Henry's Cameras

The client required a new web-based point of sale system that required information from their legacy green screen AS/400 POS host system and their transaction eCommerce Web site. Additionally, they wanted to add new functionality to serve as the stores' new order entry and customer relationship maintenance (CRM) front-end.

  • Omnichannel Commerce Experiences
  • Enterprise Integration
  • Custom Enterprise Solutions
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